Page 3 - JulyDec2019_BiAnnual_Chesterfield

BUSINESS INFORMATION
17 Stow Drive, P.O. Box 301 Chesterfield, NH 03443
General Offices: 1-800-451-2525
Customer Care/Orders: 1-800-451-4520
CCS@UNFI.Com, DCS@UNFI.Com
HOURS
Customer Care is open 8:00 a.m. to 5:00 p.m., Monday through Friday, 8:00 a.m. to 3:00 p.m. Sunday. Our office is open from 9:00 a.m. to 5:00 p.m., Monday through Friday.
TERMS
• All accounts are C.O.D. unless previous arrangements have been made.
• All accounts must complete a credit application prior to receiving an account number.
• Initial order for all NEW customers payable via Money Order or Certified Check.
• Our minimum order is $750 for all retail accounts. Bi-weekly orders are required to maintain account status. If bi-
weekly order frequency is not maintained, account status may be inactivated without notice. Any outstanding product
returns at the time of account inactivation will not be picked up by UNFI, nor will credit be issued.
• The minimum order for shipment by UPS is $150 and pick-ups at our Warehouse are $350.
• C.O.D. charges may apply (See “UPS” section on the “Order/Delivery Procedure” page for further details).
• Delinquent accounts are subject to a finance charge of 1.5% per month (18% annually) and loss of volume discount.
• Checks returned unpaid are subject to a $25 penalty and loss of volume discount.
• When accounts have maintained satisfactory payment history with UNFI, attained minimum purchases of $750.00
per week for three (3) consecutive months and all terms have been met, the account may contact the Accounts
Receivable Department to review its account and request terms.
• Credit terms begin at net 7 days and may be increased in increments of 7 days, for accounts in good standing.
NO account will exceed 30-day terms. All terms are subject to change dependent on maintenance of minimum purchases and satisfactory payment.
PICK-UP TIMES:
Minimum order...................................$350
Atlanta: Chesterfield: Dayville: Greenwood: Racine: Sarasota: York:
Hudson Valley: Iowa City:
M-F 8-4
M-F 7-2
M-F 8-2
M-F 8-2
M-F 8-2
M-F 8-5
M-F 8-5
M-F 5-4:30 M,W,R,F 8-2, Tu 8-5
We request 24 hours notice and are unable to make any changes to your order on the day you pick it up.
GUARANTEE
We guarantee the quality and salability of all our products. In the case of damaged or spoiled merchandise, follow Credit and Returns policy on the following pages.
SERVICES
Please feel free to call us for any needs that you may have — our resources are extensive. If you are opening, expanding or resetting a store,we can help you with store layout and equipment contacts as well as product mix and placement. Barcoded shelf labels and custom catalogs are available at no charge to all stores. Contact your sales representative for assistance.
SPLIT CASES & EACH MINIMUMS
We offer “split” case purchasing on many items. These items are indicated by an asterisk (*) after the product number, after the EA in the unit column. All grocery products purchased in less than full quantity are subject to a split case surcharge. Also, split cases are not available for monthly discounts. Items that are designated by an asterisk (*) will
be shipped as a minimum of 3 units on orders placed up to 3 and then the true amount ordered will be sent (i.e. order 4 units, receive 4 units). Items that are designated with an ampersand (&) will be shipped as a minimum of 6 units on orders placed up to 6 and then the true amount ordered will be sent (i.e. order 8 units, receive 8 units).
NEW ACCOUNT INQUIRIES
Website: Email: Phone:
https://www.unfi.com/Company/Pages/ContactUs.aspx ncinquiry@unfi.com
Customer call line 888-963-7817 ext. #32277
UNFI --------------------------------------------------------------------------------------------------------------------------- July–December 2019 Catalog Prices are subject to change without notice. Not all products available in all warehouses.